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Dec 23

What To Look For In A Boiler Repair Company

  • December 23, 2021
  • Heat
image of a boiler repair

Heating systems are delicate, costly, and complicated machines. Therefore, do-it-yourself HVAC repairs shouldn’t be an option. Attempting to do so can lead to your system warranty becoming void. It can also put your home at risk if you tinker with a system without the necessary knowledge. Taking unnecessary risks to save money can cause you to pay more down the line. Instead, let professionals handle the matter. Read on to learn what to look for in a boiler repair company.

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Why Finding a Reputable Boiler Repair Company Is Important

Table of Contents:
  • Why Finding a Reputable Boiler Repair Company Is Important
  • National Vs. Local Boiler Repair Companies
  • HVAC Company History
  • Boiler Manufacturer Partners
  • Boiler Repair Customer Service
  • Safety
  • In-Home Estimate Vs. Over The Phone Boiler Repair Estimate
  • Boiler Repair Cost & Second Opinions
  • Final Words
  • Call Better Home Heat Council For Your Home Heating Requirements

The business’ reputation should be your guide. Look into the most recent reviews and feedback from genuine customers. This way, you can learn from their experiences by avoiding their mistakes and copying their winning strategies. Reading these testimonials also lets you see both the good and the bad sides of the business. Get recommendations from family, friends, and neighbors as well. Ask them about the different boiler companies they’ve worked with so far.

National Vs. Local Boiler Repair Companies

image of an oil boiler

A business will undoubtedly grow when they do things right. HVAC repair companies that have a national presence have a high chance of having trained technicians. However, any issue you experience will likely pass through corporate red tape and protocols. It can be a frustrating and time-consuming process to go through.

Smaller, local HVAC businesses provide many benefits that corporations do not offer. These advantages are local knowledge, personalized service, and potentially faster response times because of proximity. These companies ensure that their clients receive quality customer service because this is how they stay in business. Make sure to consider these factors when making a selection.

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HVAC Company History

When you have listed the boiler repair companies you want, the next step is to research their histories. Determine how long they’ve been in the business and the key people who helped in their development. Longevity tells how their owners manage their business and how much their customers like their services. It is hard to go wrong with established companies that have been operating for decades.

Boiler Manufacturer Partners

HVAC companies typically forge manufacturer partnerships as this strengthens their skills to service their systems. This is because HVAC technicians receive specialized knowledge of that type of system. It also makes parts more readily available to the company when replacements are needed. If you know your boiler’s brand, find a company with a partnership with it. Otherwise, look for the nameplate on the unit as it will have all the information you’ll need, including its brand name.

Boiler Repair Customer Service

customer service for boiler company

The boiler repair company should listen to any queries you have. They should also give you satisfactory answers. If something goes wrong even after they repaired your unit, they should come back and promptly resolve the issue. The company website should also include various contact options and transparent service prices. Their representative should be helpful and attentive as well. Check if they will go above and beyond for the initial evaluation. Read customer reviews as well and pay particular attention to feedback regarding the company’s customer service.

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Safety

Faulty heating units endanger your household. Therefore, you’d want qualified technicians to take care of it, not amateurs who might aggravate the problem. Verify that the company has the license to operate. The technicians should also be equipped with their own licenses. Make sure that the business is fully insured as well. If things go south, insurance can help pay for damages. This way, you have financial protection in case anything happens.

In-Home Estimate Vs. Over The Phone Boiler Repair Estimate

image of a boiler repair  technician with homeowner

Most companies offer free estimates. However, be wary of those that do so over the phone, as this can result in grossly inaccurate evaluations. It is always better to have them go to your house for the assessment so they can better understand the boiler problem. This way, they can give you an in-home estimate. Ensure that they write the amount on paper so you can hold them to their word. This paper can prove essential to you down the road.

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Boiler Repair Cost & Second Opinions

Get the estimates from several HVAC contractors before choosing which company to work with. You might have a company you already like, but it is still recommended that you get a second opinion to be sure. Heater repair can cost you several hundred or thousands of dollars, depending on the problems of the boiler. It is better to know your options, and this includes the diagnosis and solutions. After all, an HVAC tech might demonstrate that one malfunctioning component needs replacement while another might suggest that several parts need to be replaced.

Final Words

Repairing a boiler is a difficult job. Therefore, entrust this task only to a heating system company with a good reputation and extensive experience. The company should also have superior customer service and strong manufacturer partnerships. The company should be equipped with a verified license, a spotless safety record, and insurance coverage to ensure your safety. Always get second opinions and quotes from several companies to ensure that you receive the service you deserve. Having a high standard when it comes when hiring a boiler repair company helps you get the best results.

Call Better Home Heat Council For Your Home Heating Requirements

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The Better Home Heat Council (BHHC) is a local association that aims to help homeowners with everything that has to do with fuel oil heat. We provide you with knowledge, especially on things regarding the economic and efficient use of heating oil. Also, we assist people in identifying and solving issues about energy-efficiency in their homes or office. We accomplish this by pushing them towards an effective and affordable path to ensure that their living areas become more efficient and cost-effective.

The BHHC also supports heating oil delivery service companies that offer services, products, and solutions to homeowners in the Lehigh Valley. If you are searching for a superior home heating oil delivery service near you, click here. Rest assured that most of the fuel oil delivery service companies in our system also provide free energy consultations.

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For questions and concerns concerning your HVAC system or oil delivery, click here to contact the Better Home Heat Council today.

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